FIRE SAFETY • CPR • BLS • ACLS • PALS • FIRST AID
MAB • CPI • NRP • N95 FIT TEST • FOR STUDENTS & FACILITIES
Fire Safety (FastTrack) Class Login Information
PLEASE READ COMPLETELY:
Thank you for booking the Online Hospital Fire & Life Safety FastTrack Class with LA Fire Card!
This is a LIVE virtual class that you watch and participate in via desktop, laptop, iPad or phone.
IMPORTANT: STUDENTS MAY NOT ENTER THE CLASS LATE. ATTEMPTING TO ENTER THE LIVE ONLINE CLASS AFTER THE START TIME WILL CAUSE YOUR REGISTRATION TO BE CANCELED. YOU'LL NEED TO LOG IN 30 MINUTES EARLY.
✳️ You will receive your Zoom login information via EMAIL approximately 2 hours before your class starts.
The email will have a subject line that says: "Your Fire Safety Class Starts In 2 Hours ⏰ Click for Zoom Login Info"
IF YOU DO NOT RECEIVE THE EMAIL WITH YOUR ZOOM LINK AT LEAST 2 HOURS BEFORE YOUR CLASS STARTS. TEXT (310) 779-7357 IMMEDIATELY TO REQUEST ASSISTANCE. TEXT (310) 779-7357 AT LEAST 30 MINUTES BEFORE THE CLASS STARTS IF YOU NEED ASSISTANCE JOINING THE CLASS. OTHERWISE, YOU WILL HAVE TO RESCHEDULE. THERE IS NO LATE ENTRY INTO THE CLASS.
IF YOU DO NOT RECEIVE THE EMAIL WITH YOUR ZOOM LINK AT LEAST 2 HOURS BEFORE YOUR CLASS STARTS. TEXT (310) 779-7357 IMMEDIATELY TO REQUEST ASSISTANCE. TEXT (310) 779-7357 AT LEAST 30 MINUTES BEFORE THE CLASS STARTS IF YOU NEED ASSISTANCE JOINING THE CLASS. OTHERWISE, YOU WILL HAVE TO RESCHEDULE. THERE IS NO LATE ENTRY INTO THE CLASS.
IF YOU DO NOT RECEIVE THE EMAIL WITH YOUR ZOOM LINK AT LEAST 2 HOURS BEFORE YOUR CLASS STARTS. TEXT (310) 779-7357 IMMEDIATELY TO REQUEST ASSISTANCE. TEXT (310) 779-7357 AT LEAST 30 MINUTES BEFORE THE CLASS STARTS IF YOU NEED ASSISTANCE JOINING THE CLASS. OTHERWISE, YOU WILL HAVE TO RESCHEDULE. THERE IS NO LATE ENTRY INTO THE CLASS.
IF YOU WOULD LIKE TO CHECK YOUR TIME ZONE. CLICK HERE TO CONVERT TIME ZONES. OUR CLASSES ARE IN PST (PACIFIC STANDARD TIME) OR LOCAL LOS ANGELES TIME.
Log in with your complete FIRST and LAST NAME that MATCHES YOUR REGISTRATION FORM, otherwise you will automatically be dismissed from the class.
IF YOU ARE HAVING TROUBLE LOGGING IN TEXT LA FIRE CARD STUDENT SERVICES AT (310) 779-7357 NOTE: LA FIRE CARD OPENS AT 8AM PST MON - SAT, SO FOR ASSISTANCE WITH AN 8AM CLASS, TEXT (310) 779-7357.
Click on “Chat” to participate in the class. If you need to speak with the instructor, please TEXT (310) 779-7357.
WHEN DOES THE CLASS START?
LOG INTO THE CLASS 30 MINUTES PRIOR TO THE START TIME. The class begins on the hour sharp.
THE CLASS LOCKS 5 MINUTES AFTER THE START TIME. That means, you will NOT be able to enter the class or re-enter the class after it starts.
IMPORTANT TO KNOW:
Participation is required throughout the ENTIRE class to receive your card. That means if you’re asked a question during the class and don’t respond every time - you will not receive your certification card.
All class times are in local Los Angeles, CA USA time (PST). The time and date of your class can be found at the bottom of your Confirmation Email.
PROBLEMS WITH AUDIO?
A silent slideshow plays for 30 minutes before your class. If you cannot hear once the class start, click here for Zoom troubleshooting tips. If you still cannot hear, TEXT Student Services at (310) 779-7357.
RESCHEDULING:
By purchasing the FastTrack option, you have the option to KEEP your scheduled time and date, OR you may change it if need be.
The class is NON-REFUNDABLE. There are absolutely no exceptions.
WHEN DO I GET MY CARD?
After the class, you will receive a picture of your card via TEXT. We will also MAIL it to you. We do not email the card.
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FOR STUDENTS WHO PURCHASED THE CLASS WITHOUT PRIORITY MAIL: The 1st card will be mailed for FREE via STANDARD USPS mail. There will be a $15 fee for any requests to re-mail the card (lost envelope in the mail, never received it, etc.) or to order a Replacement Card. Please text us at (310) 779-7357 if you'd like to upgrade to Priority Mail with Tracking (highly recommended if you need the paper card).
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FOR STUDENTS WHO PURCHASED THE CLASS WITH PRIORITY MAIL WITH TRACKING: The first card will be mailed to you via USPS Priority Mail with Tracking. There will be a $15 fee for any requests to re-mail the card (lost envelope in the mail, never received it, etc.) or to order a Replacement Card.
ALWAYS RELY SOLELY ON YOUR DIGITAL CARD FOR DOCUMENTATION. ONCE TEXTED TO YOU, BE SURE TO SAVE IT TO YOUR PHONE, THEN EMAIL IT, CREATE A PDF AND/OR PRINT AS NEEDED.
ATTENDANCE:
Students will be asked to answer questions using the chatroom during the class. You must answer EVERY QUESTION in order to get your certification card. Students without sufficient participation will be required to take and pass a QUIZ in order to get certified.
HOW LONG IS THE CLASS?
The class is about 3 1/2 hours. Good news! The class moves FAST! You’ll have a 15 min break and full 30 min lunch break!
FOR HELP LOGGING IN BEFORE YOUR CLASS OR FOR HELP DURING THE CLASS, PLEASE TEXT LA FIRE CARD STUDENT SERVICES AT (310) 779-7357. THE STUDENT SERVICES LINE OPENS APPROX 30 MIN BEFORE YOUR CLASS START TIME.
DO NOT ATTEMPT TO JOIN THE CLASS OR GET ASSISTANCE JOINING THE CLASS AFTER THE CLASS START TIME. YOU WILL NEED TO TEXT (323) 327-6353 TO RESCHEDULE.
IMPORTANT: LOG INTO THE CLASS 30 MINUTES PRIOR TO THE START TIME TO AVOID CANCELATION OF YOUR REGISTRATION.
Let us know if you have any questions.
Please enjoy and thank you for choosing LA Fire Card!