Fire Safety (Basic) Class Login Information

IMPORTANT: STUDENTS MAY NOT ENTER THE CLASS LATE.  ATTEMPTING TO ENTER THE LIVE ONLINE CLASS AFTER THE START TIME WILL CAUSE YOUR REGISTRATION TO BE CANCELED. LOG IN 30 MINUTES EARLY.

 

PLEASE READ COMPLETELY:

Thank you for booking the Online Hospital Fire & Life Safety Class with LA Fire Card! 

This is a LIVE virtual class that you watch and participate in via desktop, laptop, iPad or phone. 

We do not use Zoom or a webcam. There is no “class link”. We use GoToMeeting - it’s super easy! 

Your Session ID is: 279-190-325

ON THE DAY OF YOUR CLASS:


Type goto.com/meeting in your web browser on any device.

IF YOU PLAN TO USE A CELL PHONE, TABLET OR iPAD, PLEASE DOWNLOAD THE FREE APP PRIOR TO CLASS:

Click here for iOS (iPhone or iPad use)
https://itunes.apple.com/us/app/gotomeeting/id1239774423?mt=8

Click here for Android (phone or tablet use)
https://play.google.com/store/apps/details?id=com.gotomeeting&hl=us

Click “Join”

Select “Meeting” from the drop down

In the box that says “Enter a Session ID or name” enter 279-190-325.

 

Log in with your complete FIRST and LAST NAME that MATCHES YOUR REGISTRATION FORM, otherwise you will automatically be dismissed from the class. 

IF YOU ARE HAVING TROUBLE LOGGING IN, TEXT LA FIRE CARD STUDENT SERVICES AT (310) 779-7357. NOTE: LA FIRE CARD OPENS AT 8AM PST MON - SAT, SO FOR ASSISTANCE WITH AN 8AM CLASS, TEXT (310) 779-7357.

Please keep your microphone MUTED and webcam OFF. 

Click on “Chat” to talk to the class. If you need to speak with the instructor, please text (310) 779-7357.

WHEN DOES THE CLASS START?

 

LOG INTO THE CLASS 30 MINUTES PRIOR TO THE START TIME. The class begins on the hour sharp. 

 

THE CLASS LOCKS 5 MINUTES AFTER THE START TIME.  That means, you will NOT be able to enter the class or re-enter the class after it starts.


IMPORTANT TO KNOW:

The class LOCKS 5 MINUTES after the start time.
If you attempt to enter late, you will not be permitted to enter (YOU WILL BE LOCKED OUT) and will need to reschedule.

100% ATTENDANCE IS REQUIRED TO RECEIVE YOUR CERTIFICATION CARD.

ATTENDANCE IS RECORDED BY YOUR LOG IN AND LOG OUT TIMES AS WELL AS MAKING SURE YOU ANSWER EVERY QUESTION ASKED OF YOU IN THE CHAT BOX. 

EXITING/RE-ENTERING THE CLASS IS NOT PERMITTED.  LOG IN USING AT LEAST 2 SEPARATE DEVICES as a backup (phone, iPad, desktop and/or laptop). You can place the 2nd device in another room to avoid any echoing.

All class times are in local Los Angeles, CA USA time (PST). The time and date of your class can be found at the bottom of your Confirmation Email.

 

PROBLEMS WITH AUDIO? 

 

A silent slideshow plays for 30 minutes before your class. If you cannot hear once the class start, first try TURNING UP YOUR SPEAKERS and TURNING OFF YOUR MICROPHONE. If you still cannot hear, TEXT Student Services at (310) 779-7357. 

RESCHEDULING:

There is a $30 rescheduling fee for students who are NO-SHOWS or LATE (attempting to enter the class after the start time). IF YOU’RE HAVING TROUBLE LOGGING IN, YOU MUST CONTACT STUDENT SERVICES AT (310) 779-7357 AT LEAST 10 MINUTES BEFORE YOUR CLASS STARTS TO AVOID THE FEE. IF YOU CONTACT US AFTER YOUR CLASS STARTS YOU WILL BE ASSESSED THE $30 FEE. THIS FEE CANNOT BE WAIVED. 


The class is NON-REFUNDABLE. There are absolutely no exceptions.

WHEN DO I GET MY CARD?

After the class, you will receive a picture of your card via TEXT.  We will also MAIL it to you. We do not email the card. The first card will be mailed for FREE via STANDARD USPS mail as a courtesy. There will be a $15 fee for any requests to remail the card (lost envelope in the mail, never received it, etc.) or to order a Replacement Card. 

 

ATTENDANCE:

 

Students will be asked to answer questions using the chatroom during the class. You must answer EVERY QUESTION in order to get your certification card. Students without sufficient participation will be required to take and pass a QUIZ in order to get certified.


HOW LONG IS THE CLASS?

The class is 4 hours. Good news! The class moves FAST!  You’ll have a 15 min break and full 30 min lunch break! 

FOR HELP LOGGING IN BEFORE YOUR CLASS OR FOR HELP DURING THE CLASS, PLEASE CONTACT LA FIRE CARD STUDENT SERVICES AT (310) 779-7357. NOTE: LA FIRE CARD OPENS AT 8AM PST MON - SAT, SO FOR ASSISTANCE WITH AN 8AM CLASS CONTACT (310) 779-7357. THE STUDENT SERVICES LINE OPENS APPROX 30 MIN BEFORE YOUR CLASS START TIME.

 

DO NOT ATTEMPT TO JOIN THE CLASS OR GET ASSISTANCE JOINING THE CLASS AFTER THE CLASS START TIME. YOU WILL NEED TO TEXT (323) 327-6353 TO RESCHEDULE. 

 

IMPORTANT: LOG INTO THE CLASS 30 MINUTES PRIOR TO THE START TIME TO AVOID CANCELATION OF YOUR REGISTRATION.

Let us know if you have any questions.

Please enjoy and thank you for choosing LA Fire Card!